✅ 60-Day Returns

Return Policy

You have 60 days from the date of receiving your item to request a return.

Eligibility for Return

  • Item must be in the same condition as received, fully functional and in good condition.
  • Item must be in its original packaging with all accessories included.
  • Receipt or proof of purchase is required.

Friendly Return Process

  1. Email us at support@pickasobow.com with your order number and reason for return.
  2. If eligible, we will send you a prepaid return shipping label and instructions on how and where to send your package.
  3. Ship your product within 5 days of receiving the return label. Refunds are processed once the return is received.

Although our policy allows 60 days, we kindly ask that items be shipped back within 5 days after receiving the label.

Items returned without prior authorization will not be accepted.

To reduce waste and extend product lifecycle, returned items may be sold as second-hand or donated to music charities. Items not suitable for resale will be disposed of responsibly, not sent to a landfill.

Damages and Issues

Please inspect your order upon arrival and contact us immediately if the item is defective, damaged, or incorrect. We will work to resolve it quickly.