We are committed to providing the best customer service, and we back that commitment with our return and refund policy. If you are not satisfied with your purchase from pickasobow.com, please send us your product within 45 days of your order's delivery, and we will issue a refund after receiving and inspecting the product.

🎁 Extended Free Return Policy:
All orders placed between now and December 25th can be returned until February 19th, 2025. After December 25th, we will return to our standard 45-day free return policy.

Friendly Return Process:

1️⃣ Fill out the form below.

2️⃣ After we receive your form, we will send you a return label via email.

3️⃣ Please send your product to us within 5 days of receiving the return label. Once we receive your return, we will initiate the refund process.

🌎 ❤️ For reducing waste and extending the product's lifecycle, your returned product will be sold as second-hand or donated to charity/volunteer organizations to support their music programs. If a product is no longer suitable for resale, we will ensure that it doesn't end up in a landfill.